Verizon iPhone — Dear Apple
Dear Apple,
AT&T sucks.
That’s really about the length and breadth of the discussion, isn’t it? I could stop the open letter here, couldn’t I? We all know that the coverage is lousy, we all know that the service is also weak, if pleasantly delivered (Jane the operator says, “I’m sorry you’re having trouble with your phone service, have you turned your iPhone off and on again?”), but the reality is the joke is over.
With an economy lagging, people won’t burn money for sport forever, and well, Apple — your stuff has become about burning money for sport.
Apps are neato, but after a while, we’re just downloading monster hunters and new ringtones — not anything that’s helping pay for the kids’ college or making work more efficient.
That means you’re running out of time, Apple — you need to present a true VALUE ADD to your product line that doesn’t involve esoteric OS upgrades or “more super RAM and cores in your CPU.” Nobody cares about that.
We want a phone that works. Period.
I went to Kent School in Kent, Connecticut, it was a boarding school. The “secret motto” of Kent for students was “Kent Sucks!” It was like a secret handshake (“You went to Kent? Kent Sucks! Hi!”).
While that school has made leaps and bounds and the secret motto has since changed to something more positive, the reality is that AT&T users, and iPhone users in particular have taken up the motto.
AT&T Sucks! Hey? You have the iPhone too? Wow, that’s so true, isn’t it? Let’s talk about how much AT&T sucks and bond over the experience of lousy service — share war stories.
So, you have a growing cadre of pointlessness to your controlled app space, a market that is continuing to cut back, and will do so even more when the great tidal wave of Commercial Real Estate debt crashes into our broken levy of an economy — and well, you have no value add, Apple.
Fix this. Release the news on Verizon. Do it now.
The last thing you’d want to hear is that all the die hard fanboys (like me) start muttering:
Apple sucks.
Popular
I’m training Angie for her audition for the play Annie. She’s singing the song Popular from the Broadway play, Wicked. It’s a pretty fun piece, and all about one character teaching another character how to be popular — or more accurately — one character promising to teach another character how to be popular.
I keep thinking of the song as my theme song for the voice training. I’m trying to teach these people (Angie, her friend Maddie, and a young woman named Kayla) how to be Popular. I’m the character in the play who is just a little too full of herself and is teaching people how to sing, dance and so forth. Is that bad? Am I a bad person for thinking that way?
Meanwhile, I’m also thinking about what it means to be popular — and isn’t that what we’re all really striving for after we’ve reached stasis on our food, drink, and shelter requirements? We want to be accepted, a “part of” and well … popular.
Is it a bad thing to make that a goal? Can a person actually consciously strive to be popular, to “collect” friends for the sole purpose of having a lot of friends? Is that the act of an adolescent who never escaped high schoool?
I know that, on one level, it’s just called “sales” in business. The popular kids are all in sales and marketing — which is likely one of the reasons that I like working with Nike, even though I hate working with Nike.
When I work with Nike, I’m the geeky kid who’s been invited to the kegger because he knows how to run the digital keg freezer. I’m not actually a part of the whole thing, but I’m there all the same — and if I’m lucky, maybe a cool kid will talk to me?
But ironically, at the same time, I AM the cool kid, because I know more about all this applied tech than the people around me — and that’s why I’ve been called in — so on one level, I’m just some over-the-hill fogey who’s there to make something work — but on another level, I’m a 12-level arch-mage, and all the geeks shudder at the roll of my dice.
S’funny — on the popular line, maybe that’s one of the reasons that the growth in our market gets limited — the market of colocation and internet is primarily peopled with “uncool” kids — who don’t know how to throw parties or even invite other kids over to their house (I never invited anybody over to my house growing up — isn’t that sad? Aww…). So, since the market is so filled with social disconnects, there’s not real way to reach out and get “popular” with them — so the growth keeps certain limits.
But what about other things — for example — I want to be popular with my kids — but know that, on some level, I can’t — and that’s sad. They’re the ultimate cool kids in my life and they’ll shun me on occasion because well — I’mDad. Sad.
So — are YOU popular? Can I, a la Facebook, peruse your relationships and add them to mine? Can you help me become more known and wanted throughout the entire known human race so I become the most popular person in the world?
Who is the most popular person in the world? That’s an interesting question.
I don’t know that I’d want to be that popular, lots of pressure. Maybe I’ll stay a geek for a few more days.
I have become one with the Kool-Aid
It’s official, I have moved my real phone number over to the iPhone. There were a few near misses on communications in Friday that made me realize it was time to join or leave.
I also realized that I’d been unintentionally enjoying the artificial silence of not having my normal phone number reach me, which was causing me to miss turns at work.
In any event, I’m officially on the iPhone now, and since I am a man of extremes and convictions, I hereby deem it the best solution in the universe (which actually isn’t saying much).
I don’t think I’ll stop letting the world know it’s flaws, but now that we’re married, I might extol some of it’s virtues.
For example, I can now see who has left me voicemail messages without dialing in (we call that “Visual Voicemail” here in iPhone land), so I don’t have to waste a lot of time actually listening to people before I ignore them and delete their messages. Somehow, that’s got to make the world a better place, no?
I think I may learn to like the iPhone, it’s designed by lazy, talented, self-involved people who care about the value of form WITH function, just like me. Power to the bored elitists! More money for my toys! I think I can probably download an app that tracks world starvation on Google Maps, so I know what areas to avoid while I find the nearest latte stand and order my Netflix. I don’t even need to interact with the poor, they don’t have cell coverage in their area for the iPhone, I’m guessing. I’d probably NEVER get 3G in Darfur!
I’m so proud of being a member of the technorati “in crowd”, it makes me a better (and more beautiful) person. Thank you Forbidden Fr– I mean, Apple.
My truck doesn’t care about my iPhone
I drive a long-bed Ford F150 truck. It’s a pickup, it’s got a tire that has a slow leak, a long dent along the side, and most small people can’t get into it without huffing and puffing. It can go 4-wheel drive because I’m an American. It generally grows a sort of green lichen on it because I’m in the Pacific Northwest. My truck doesn’t have a bluetooth interface to its Bose stereo system, but it’s not so dumb that it doesn’t have a CD player. When I climb into it with my iPhone, it just turns a disinterested eye over its shoulder like a tired elephant and flicks its tail to acknowledge me — it doesn’t even register that the thing in my pocket is awesome, hip, and beautiful. It just burps and offers me a circular cupholder as the most reasonable place to put the thing.
My truck doesn’t even connect to the Internet at all. It just drives
Apple — you’ve let me down again
Still sweating and bloodied from my most recent broken-bottle swamp brawl against the iPhone — I dragged myself to the shore — stinging, bruised, and almost $1,000 poorer — but victorious. (Shoutout to Matt — lookit all the em-dashes, woot).
But, just as I was retching up my last lungful of bog-water and tying a firewire tourniquet around my iPhone bitten leg, Apple came out of the brush like an inbred hillbilly and smacked me upside the head with another design disappointment.
You see, ladies and gentlemen, at the same time that I was purchasing the iPhone, I relinquished and bought a new MacBook Pro — the kind with the glossy screen and all that.
Well, since it was such a protracted war (police action) with the iPhone (useless business toy), I didn’t get around to activating my new laptop (meaningless non-upgrade) until yesterday (unrecoverable personal history, wasted time). Today, as I got home, I figured I’d go ahead and take the next major steps towards moving the center of my online being to this new platform — when what should I see — but the absence of an ExpressCard slot.
What’s that you say? You’re worried I’m about to Geek out on you? Well — I will slightly — but the rant is still accessible to the masses.
A PCMCIA card (Geekiest acronymn in this post, I promise) is an older format that allows you to slot external cards into your laptop (like wifi cards, before all laptops came with wifi built in). Well, about three years ago — Apple made the brave and dashing move of dropping the PCMCIA standard which resulted in some interesting responses from the people (shock, awe, groveling, adoration, fear, loathing, kisses). They decided to offer the ExpressCard format instead — which is a slimmer line, smaller interface, smaller slot, etc.
Insert mandatory grumbling here — gotta go out to Verizon, buy another cellular card for my account because the “geniuses” at Apple need to change formats on me. Jerks.
Ok — I adapted, I got the right Cellular card — I moved on. Every time I get on the Ferry, I pull out my cellular card, slip it into the ExpressCard slot, and presto — no problems — I’m online, the masses (that’s you, Brett) are amazed at the speed and ease with which I get online — joy abounds.
But on the NEW, mandatory glossy, stupid “zero button” moused, black-keyboarded lame laptop line that they’ve come out with now — Apple has removed the ExpressCard slot on the 15-inch model. So, I’m now the happy owner of a useless Verizon card, unless I want to spend MORE money modifying my life to adapt to Apple’s limitations.
I’m taking the stupid laptop back — I’m gonna ride this sad, worn-out old one into the ground — and maybe just give up on computers completely or something.
Apple, yet again, has failed its customer base — and the children with money (what’s that? Apple’s real market is just spoiled college kids with money? How DARE you admit that in public) — the children embrace whatever Apple tells them they like because the children are too dumb to look up from their keyboards and realize that they’re not being allowed to think anymore…
“Hello, I’m a PC … and I’m a Mac… and I’m a consumer that feels it’s too much to ask of me to take a day off from work in order to buy your laptop on the other side of the state, and stand in line so that someone who knows less than I do about computing can smile, call themselves a genius, and then go pale when I flex brain at them.”
Shark, Apple, Jump. I think I’ll get … who knows … a pen?
The iPhone relented, I win
So, it was the last moment of our relationship, iPhone and me. We’d had it with each other, we were just tired of the whole thing.
She just wanted to pack all her apps and leave, I was looking to help. We were done.
Then, on a goof, I tried one last thing… I turned off the 3G (to his credit, Brett had made mention of this at one point).
As with any precious girlfriend you want to keep, I’d already learned all her controls and configuration buttons (aside from the standard ones like “yes dear”, “you can’t look fat”, and “women are so much smarter than men”, she also had “turn off 3G”). So I gave it a whirl. Now everything is fine.
She’s a bit of a Stepford wife now, only doing what I want when I want it and being beautiful all the time, but I think that’s ok.
She doesn’t complain about anything anymore. Isn’t that right, dear?
[This message posted using the iPhone]
My iPhone is like an abusive girlfriend
I’m losing it with the iPhone. I mean, yeah — she’s hot. She’s absolutely gorgeous, with those amazing buttons, and her shape — it’s unbelievable. She’s also not completely vapid, the way so many other beautiful phones are — she actually tries to listen and often keeps up with what I have to say.
When she’s with me around town, man! I feel like I’m on top of the world — she pays all her beautiful attention to me, she makes sure she’s seen and all the other guys can lust for the babe on my arm — I just can’t keep my hands off her.
She’s even playful — we’re always downloading games together, when the day slows down, I sit with her and we whisper silly things to each other about our favorite pastimes, like crosswords and texting.
But I get her home, and she turns into a nightmare. She ignores me — interrupts my conversations — refuses to do anything I ask if it involves connecting me with other people. She isolates me, and turns her back on me. I don’t know what to do.
I tried to get her a nice antenna for our 2 week anniversary — but she just ignored it — said it was stupid — said she didn’t “connect” with it at all. So now I’m taking it down and sending it back.
I have to admit, I’ve called her family a few times to see if they’ll take her back — they pretend that there’s no problem — they tell me that when they look at where we’re living, it looks fine to them — I think they just don’t want her back — I think her mother, AT&T is maybe a psycho. Her father, Apple, is really great — smart, funny, artistic — a little full of himself, granted — but overall pretty good … but I think she’s just a bit of a spoiled brat.
All day long, I find myself tending to her — trying to figure out what I can do to make her happy — to get her to talk to me at home … I’m beginning to realize that her positive regard for me when we’re “out on the town” is likely just a facade. I think she hates me.
I’ve bought her things — I got her a beautiful case to keep her safe, and a nice, no-stick screen cover to “make her face up”, as girls like to say — but even that doesn’t satisfy her.
Frankly, she’s just a petulant b**** … I’m getting sick of her — please don’t tell her that.
Secretly, on the side, I’m dating my Verizon phone … she’s more down to earth and kinda stupid … but I can always rely on her. She’s pretty homely, but when I call, she answers. Granted, the other pretty girls around us mock me for going with her — but she’s reliable and I think I may actually love her.
I just hope my iPhone doesn’t hear about it — there’s no telling what she would do to me. Recently, she started deleting apps I’ve paid for… without telling me.
Iphone schizophrenia
So I got the WordPress plugin so I can do my own blogging directly through an app. This makes me like the iPhone. But then I want to use this app to write about how I hate the iPhone. I’ve gone iPhrenic.
Because AT&T hates me
Check out this coverage map:

See all the rich deep orange indicating BEST coverage? That’s the island I live on.
See that diamond of medium orange indicating Good coverage? That’s my neighborhood.
See that one, tiny little diamond of light orange in the very center indicating Moderate (which really means useless) coverage? That is, essentially, MY HOUSE.
It even covers my driveway, it doesn’t bother the neighbors across the road. Just MY HOUSE.